Platform
Three audiences. One coherent platform.
Families need certainty about who's coming and when. Agencies need a steady pipeline of qualified shifts. Funders need defensible records that hold up under audit. Polymorphism gives each side what they need without making the other sides do extra work.
Intake
Structured questionnaires, document capture, and consent artifacts with versioning — so eligibility work is reproducible when auditors or clinical leads ask.
Real capacity
Signals from scheduling tools (and human overrides) to show where care can actually start, not just where a brochure says service exists.
AI automations
AI assists with classification, drafting, and follow-ups inside policies you define — humans stay accountable for outcomes that affect care.